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Delivery

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Our larger wine racks are delivered in "flat pack" form – as shown in the image. "Primat" Racks are delivered in cardboard cartons. All freight prices include GST.

The delivery cost for most orders will be added during checkout (before your payment is processed).

Our system cannot calculate delivery costs for some destinations. In this case we will not request your credit card details. Your “Cart” will be sent to us with your address and we will email you a formal quotation including delivery.

We cannot deliver to Post Office Boxes (exception for accessories).

Stock items will usually be delivered within 2 to 7 working days – dependent upon your location. Custom items may take a little longer.

 

Frequently asked questions

We will usually advise a tracking number for your order.  If you need to find out where it is – we will contact our transport company and advise you.  Please phone our Customer Service Team on 1800 70 70 72 and they will advise on the status of your delivery.
Yes we do. Please “request a quotation” for pricing.
If your delivery has not arrived please contact our Customer Service Team on 1800 70 70 72 and they will advise on the status of your delivery.
Australia Wine Cellar Rack is unable to deliver to PO Boxes (except for smaller “accessory” items).  Please provide a specific street address in your purchase details. 

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